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In this Privacy Policy (“Policy”), we describe how the Renal Physicians Association (“Company”) collects, uses, and discloses information that we obtain about visitors to our website, (the “Site”), users of our mobile applications and the services available through our Site (collectively, the “Services”). By accepting our Terms of Use, visiting, accessing, or browsing the Site, using or downloading our applications or otherwise using any of our Services, you agree on behalf of yourself and any organization or company that you represent (together, “you”) that you have read, understand this Policy, and consent to the collection and use of information in accordance with this Policy. Your use of our Site or Services, and any dispute over privacy, is subject to this Policy and our Terms of Service for the appropriate site (www.renalmd.org), including its applicable limitations on damages and the resolution of disputes. The Company Terms of Service are incorporated by reference into this Policy. If you do not agree with this Policy, do not access or use the Site or Services. Table of Contents
The Information We Collect About You We may collect information about you directly from you, from third parties, and automatically through your use of our Site or Services.
Information We Collect Directly From You The information we collect from you depends on how you use our Services. Personal Information. You can visit the Site without submitting your personal information to us, but you will be required to provide your personal information in order to sign up for an account on the Site (where that option is available), to order or purchase products or services using the Site (where that option is available), and to use or access certain other tools and features of the Site. We will collect any personal information from or about you that you choose to provide to us, which may include, without limitation, your first and last name, physical address, telephone number, email address, and the business or entity you work for or represent. Any such information that you choose to submit will be collected by RPA. We will use your personal information as described below in this Policy, including to set up and administer your account and to communicate with you. Account. To create an account, we collect the user’s name and email address but may also ask for the phone number, country of registration, company name, company type/vertical, and/or information about their company such as number of employees, mailing address. We also may collect additional information from you, including an optional description of what they are trying to accomplish with the use of the Services. We use this to gather data for our CRM. Payment Information and Orders. RPA requests information from you when you fill out an order form or otherwise purchase services or other products made available through the Site. If you make a purchase, where that option is available, you must provide your contact information (e.g., name and shipping address) and we will collect your payment information, such as your credit card information and your billing and shipping address. We do not directly access, handle, or store credit card information submitted through the Site. To make a purchase, you will need to provide your name and your credit card type, number, expiration date, security code, and billing address. This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we may use this information to contact you. Payment Information and Orders to Foundation and PAC. RPA, the Foundation and the RPA PAC request information from you when you fill out an order form, purchase services or other products, or donate a contribution made available through the Site. If you make a purchase or donate, where that option is available, you must provide your contact information (e.g., name and shipping address) and we will collect your payment information, such as your credit card information and your billing and shipping address. We do not directly access, handle, or store credit card information submitted through the Site. To make a purchase or make a donation, you will need to provide your name and your credit card type, number, expiration date, security code, and billing address. This information is used for billing purposes and to fill your orders. If we have trouble processing an order or donation, we may use this information to contact you. Job Applications. If you submit a resume, job application, or related materials or other information to us, we may use that information to evaluate your qualifications and consider or respond to your inquiry or application. Your submission of a resume, job application, or related information does not in any way require RPA to review that information or consider you for employment. To view career opportunities at RPA or to submit a job application, you may be redirected to an online career portal operated by a third party. We encourage you to review any terms and privacy policies posted on that portal (if applicable). Contact Form; Requests for Support or Information. To contact us for more information, quotes for our applicable Services, or to request support or information via the Site, you will need to provide your contact information (such as your first and last name, email address, telephone number, etc.) as applicable and the subject matter in which you are interested. Marketing Communications. If you sign up or otherwise provide your email address to us, we will use this information to send you updates about RPA and promotional and other electronic communications. You may opt out of receiving updates and other emails from us at any time by following the unsubscribe instructions in the applicable email or by contacting us using the contact information provided below under “Contact Us.” Note that, even if you opt out of receiving promotional communications from RPA, you may still receive administrative communications from us with respect to your use of the Site and/or our products and services. We may use third-party email providers to deliver these communications to you.
Information We Collect Automatically We automatically collect information about your use of our Site and Services through cookies, web metadata, and other technologies, including technologies designed for mobile apps. To the extent permitted by applicable law, we combine this information with other information we collect about you, including your personal information. Please see the section “Cookies and Other Tracking Mechanisms” below for more information.
Information from other Sources We may collect information that is input into our Site and Services from sources other than you, such as our affiliates in connection with events listed on our Site and Services; and information about other people that are users of the Sites and Services (including Event Affiliates) provide to us, including when you use the Site and Services to send others (for example, attendees of prior events) invitations or messages through the Site and Services. Site:
App:
How We Use or Disclose Your Information We use your information, including your personal information, for the following purposes:
How We Share Your Information We may share your information, including personal information, as follows:
Cookies and Other Tracking Mechanisms We and our third party service providers use cookies and other tracking mechanisms to track information about your use of our Sites or Services. We may combine this information with other personal information we collect from you (and our third party service providers may do so on our behalf). IP Addresses and Related Data. The servers used to operate and provide the Site may collect data pertaining to you and the equipment, software, and communication methods you use to access the Internet and the Site, including Internet protocol (“IP”) addresses assigned to the computers and other devices from where you access the Internet, your Internet service provider (ISP), device ID numbers and unique identifiers, your media access control (MAC) address, your operating system, your computer screen resolution, your web browser type, the pages you access on the Site, the websites you access before and after visiting the Site, the length of time you spend on the Site, date and time stamps, clickstream data, your approximate geographic location, performance statistics, and usage data. RPA may use this information to administer the Site and its servers, to generate statistical information, to monitor and analyze Site traffic and usage patterns, to monitor and help prevent fraud, to investigate complaints and violations of our policies, and to improve the Site. Cookies. Cookies are alphanumeric identifiers that we transfer to your device’s hard drive through your web browser for record-keeping purposes. Some cookies allow us to make it easier for you to navigate our Sites and Services, while others are used to enable a faster log-in process or to allow us to track your activities at our Sites and Service. The Site may use both cookies that we implement, and cookies implemented by our suppliers and other third parties. “First-party” cookies allow your browser to talk to the actual website that you are visiting, whereas “third-party” cookies allow your browser to talk to third-party websites, such as the source of an ad that appears on the website you are visiting or a third-party analytics provider. Additionally, cookies can be either session and persistent cookies.
Our suppliers may use cookies and tracking technologies, such as pixel tags, to track Site visitors across the Internet to understand how you get to the Site and for the analytics purposes disclosed in this Policy. We do not have access or control over
these cookies and this Policy does not cover the use of third-party cookies.
Advertising or targeted cookies. These cookies record your visits to the Site, the pages you visit on our websites, and the links you have clicked. They gather information about your browsing habits and remember that you have visited a particular website. RPA and its third-party advertising platforms or networks may use this information to make the Site and its content more relevant to your interests (this is sometimes called “behavioral” or “targeted” advertising and is further discussed above). These cookies are also used to limit the number of times you see an advertisement and to help measure the effectiveness of advertising campaigns. To find out more about interest-based ads and your choices, please visit the Digital Advertising Alliance, the Network Advertising Initiative, the Interactive Advertising Bureau (IAB) Europe, http://www.allaboutcookies.org, and http://www.youronlinechoices.com. Disabling Cookies. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. You can disable or limit cookies but doing so may impact your use and enjoyment of the Site and other websites. Visitors to our Sites and Services who disable cookies will be able to browse certain areas of the Site, but some features may not function. Changing your cookie preferences in one browser will not necessarily carry over to other browsers, so you may need to adjust your preferences each time you get a new computer, install a new browser, upgrade an existing browser, or alter or delete a browser’s cookie file. Clear GIFs, pixel tags and other technologies. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web and app pages. We may use clear GIFs (a.k.a. web beacons, web bugs or pixel tags), in connection with our Sites and Services to, among other things, track the activities of Site visitors and app users, help us manage content, and compile statistics about Site usage. We and our third party service providers also use clear GIFs in HTML e-mails to our customers, to help us track e-mail response rates, identify when our e-mails are viewed, and track whether our e-mails are forwarded.
Third Party Analytics We use automated devices and applications, such as Google Analytics, to evaluate usage of our Site. We also may use other analytic means to evaluate our Sites and Apps. We use these tools to help us improve our Site’s performance and user experiences.
These entities may use cookies and other tracking technologies, such as web beacons or local storage objects (LSOs), to perform their services.
Third Party Ad Networks From time to time the Site may use or participate in advertising networks and related advertising services that are managed and provided by third-party advertising servers, advertising agencies, technology vendors, and research firms, including, without limitation, Google Ads. These services collect information about your visits to and interactions with the Site and other websites and will use that information to target advertisements for goods and services and to display those advertisements on other websites. The information collected may be associated with your personal information. Advertising networks often gather data about consumers who view advertisements to make inferences about a consumer’s interests and preferences, which enables their computers to deliver advertisements directly targeted to the consumer’s specific interests. This practice is often referred to as “online behavioral advertising.” For example, a third-party advertising network might collect the type of web browser you use, the type of computer operating system you use, the domain name of a website you visit, whether or not you visit specific pages of the Site and other websites, the location of your Internet service provider, the date and time of a visit to a website, and other interactions between you and a website. Through Google Ads, Google uses your Internet searches, cookies, and similar identifiers (e.g., pixel tags) to collect information about your visits to the Site and your interaction with our products and services to generate targeted advertisements to you on other websites that you visit across the Internet. We may also enable and implement the following Google Analytics Advertising Features on the Site: Remarketing with Analytics, Demographics and Interest reporting, Campaign Manager integration, Display & Video 360 integration, Google Display Network (“ GDN”) Impression Reporting, and Segments. Remarketing with Analytics uses Google Analytics cookies to serve advertisements to you across the Internet based on your visits to the Site. Demographics and Interest reporting uses a third-party cookie to collect information about our Site traffic by tracking users across websites and across time, which generates a report for us to better understand Site users. Campaign Manager integration allow us to view, analyze, and create remarketing lists using our Campaign Manager data in Google Analytics. Display & Video 360 integration allows us to create remarketing lists in Google Analytics and have those lists available in Display & Video 360. GDN Impression Reporting allows us to measure the impact of unclicked GDN Display ad impressions on website behavior and conversions. Segments allows us to isolate and analyze subsets of Site users by sorting our Google Analytics data. To opt out of remarketing advertising provided through Google, to customize your ad preferences, or to limit Google’s collection or use this information, visit Google’s Safety Center and Google’s Ad Settings and follow Google’s personalized ad opt-out instructions. Opting out will not affect your use of the Site. To change your preferences with respect to certain online ads and to obtain more information about third-party ad networks and online behavioral advertising, please visit the National Advertising Initiative Consumer opt-out page or the Digital Advertising Alliance Self-Regulatory Program. Please remember that changing your settings with individual web browsers or ad networks will not necessarily carry over to other browsers or ad networks. As a result, depending on the opt-outs you request, you may still see our ads from time to time. Your device may also include a feature (“Limit Ad Tracking” on iOS or “Opt Out of Interest-Based Ads” on Android) that allows you to opt out of having certain information collected through apps used for behavioral advertising purposes.
User Generated Content From time to time, we may invite you to post content on our Sites and Services, including your comments, pictures, and any other information that you would like to be available on our Sites or Services. If you post content to our Sites or Services, the information that you post will be available to the appropriate audience depending on the purpose of the feature, which can include only authenticated users of the systems or all public anonymous web traffic. If you post your own content on our Sites or Services, your posting may become public and Company cannot prevent such information from being used in a manner that may violate this Policy, the law, or your personal privacy.
Third-Party Links & Social Media Our Sites and Services may contain links to third-party websites. Any access to and use of such linked websites is not governed by this Policy, but instead is governed by the privacy policies of those third party websites. We are not responsible for the information practices of such third party websites. The Site and Services may allow you to connect to and share information with social media platforms and we may be required to implement cookies, plug-ins, and APIs provided by those social media platforms in order to facilitate those communications and features. We may share information that you provide us or that we may collect about your use of the Site and Services with those platforms and that information will be subject to their privacy policies. We encourage you to review the privacy policy of any social media platform that you use in connection with the Site and Services. In addition, by choosing to use any third-party social media platform or choosing to share content or communications with any social media platform, you allow us to share information with the designated social media platform. We cannot control any policies or terms of such third party platform. As a result, we cannot be responsible for any use or disclosure of your information or content by third-party platforms, which you use at your own risk. RPA is active on social media. You may have the opportunity to comment on those social media platforms regarding RPA and the products we offer and/or to submit or upload related photographs and other materials. RPA reserves the right to post on the Site and Services, other websites, and social media pages any comments, photographs, or content that you post on our social media pages or provide to us through social media. Embedded Content. The Site and Services incorporate content, including feeds, scripts embedded in the Site’s and Services’ code, and visible content (e.g., videos), provided by third parties. In some cases, those third parties collect data about how you interact with their content. For example, Google Maps or YouTube. Google Maps. Our Sites and Services may include Google Maps features and content. Google Maps features and content is subject to the then-current versions of Google Maps/Google Earth Additional Terms of Service at https://maps.google.com/help/terms_maps.html and Google Privacy Policy at https://www.google.com/policies/privacy/. YouTube. Our Sites and Services may use YouTube to make content in video format available to you. By accessing a part of the Sites where videos are available, watching an embedded video, or otherwise interacting with any content made available through YouTube, you signify your agreement with YouTube’s terms and conditions. YouTube collects and otherwise has access to usage data (e.g., what videos you accessed and watched) through videos embedded in the Services as further described in YouTube’s Privacy Policy. YouTube adheres to Google's privacy policies and principles, part of which allow you to control certain privacy settings and which data are collected. For more information, please visit https://www.youtube.com/howyoutubeworks/user-settings/privacy/. How We Respond to Do-Not-Track Signals. Due to the automatic collection of data using cookies as described above, we do not respond to or honor “do not track” requests. For this reason, your selection of the “Do Not Track” option provided by your browser may not have any effect on our collection of information using cookies and other tracking technologies.
Event Affiliates. When you purchase a ticket through our Sites or submit a registration form to any event listed on our Services, you may share your personally identifiable information with the venues, promoters, sponsors, event exhibitors, producers, organizers, managers, presenters, artists, teams, organizations, business partners, authorized service providers and other third-parties associated with that particular event (“Event Affiliates”). When you register with an Event Affiliates, the Event Affiliate may use your information in accordance with their own privacy policies. If you choose to opt out of sharing your information with Event Affiliates, you must refer to their privacy policies and contact information. We have no control over the sharing of information practices and are not responsible for the privacy practices of Event Affiliates.
Security of My Personal Information We have implemented commercially reasonable precautions designed to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware that despite our best efforts, no data security measures can guarantee security. Personal information you provide to us should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up to date. You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.
Access To My Personal Information If you have an account, you may modify personal information that you have submitted by logging into your account and updating your profile information. Please note that copies of information that you have updated, modified or deleted may remain viewable in cached and archived pages of the Sites or Services for a period of time.
What Choices Do I Have Regarding Use of My Personal Information? We may send periodic promotional emails to you. You may opt-out of promotional emails by following the opt-out instructions contained in the email. If you opt-out of receiving promotional emails, we may still send you emails about your account or any services you have requested or received from us.
Children The Site is not directed at children under 16 years of age. RPA does not knowingly collect or use information from children under 16 through the Site or Services.
Contact Us If you have questions about the privacy aspects of our Services or would like to make a complaint, please contact us at: rpa@renalmd.org.
Changes to this Policy This Policy is current as of January 19, 2024. We may change this Policy from time to time, so please be sure to check back periodically. We will post any changes to this Policy on our Site. All updates will be effective immediately upon posting of the updated Policy on the Site and Services.
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